Most frequently asked questions

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First things first: Your documents are NEVER available on the public internet after you uploaded them to PlagScan. As a single user, nobody has access to the full-text of your documents as long as you don't explicitly share your plagiarism reports. Here is a list of how your document can serve as a source for others, based on the respective setting (again, NOT sharing full-text).

  Internet User database Organization database Plagiarism Prevention Pool
Compare with web sources never - - -
Check against my documents never + - -
Share with my organization never + + -
Become part of the Plagiarism Prevention Pool never + + +

PlagScan uses an encrypted document transfer (256-bit SSL via https) for maximum security. If you like to activate encryption prior to logging in, select Secure Socket Layer (SSL) is the protocol that enables this safe data transfer via the internet. The SSL protocol makes sure that sensitive data such as credit card information, cannot be read or manipulated. It also constitutes the identity of an internet page. Many browsers such as Microsoft Internet Explorer, Firefox, Opera, Chrome and others support SSL. SSL is indicated by a lock icon within your browser. The position of this icon may vary based on which browser you are using.

Your personal data is never sold or passed on to anybody by PlagScan or our business associates.

Alternative questions:

  • Does it account for collusion?
  • Does PlagScan check for documents other than those on the internet?
  • Which publisher databases are available for PlagScan?

PlagScan's plagiarism search is based on four types of sources:

  1. World Wide Web: We cooperate with Microsoft Bing to crawl the world wide web. Anything indexed by Bing is available for the check. Additionally, we deep scan academic sites and those of particular interest to our customers and thereby provide a unique coverage of internet content.

  2. Your Repository / Collusion Checking: You can upload files and compare them with the document you want to analyze.  
    For organizations: You additionally have the option to create/important your organization-wide repository, where you can cross-check documents between all the users in the platform.

  3. Cooperating Publishers: PlagScan has a little over 20,000 journals available for your plagiarism check.

  4. Plagiarism Prevention Pool (optional): If you choose to contribute to your documents to the plagiarism prevention pool, you can compare them with documents from other PlagScan users. NOTE: Other users will not get full-text access to your documents that way but will just see the matches with your documents. 

The time it takes to process a document depends on multiple factors, like its length or uniqueness of the topic uniqueness. Generally, you can assume that your report is finished within 1-10 minutes. During peak hours with very high server load, documents may not be processed for quite some time. We apologize in advance and ask that you check back the next day. If your upload and analysis are still not done, please contact us directly.

You can view your plagiarism report directly in the browser or download them as a .pdf. Particularly useful is the Word docx report, where plagiarism findings are annotated directly within the MS Word document.

1. Make sure you use the right login:

  • Username and password if you created an account
  • Social logins (Google, Yahoo, Microsoft, Facebook)

2. If you forgot your password:

  • Go here and click on Request a new password.
  • You will get an email with your new password.
  • Make sure to change your password into something you can remember (in your account settings).

You can find a list of organizations searching for plagiarism with PlagScan here.

When signing in to your PlagScan account, you will find a button saying "recharge," on the left head corner. 
Select the package that is most suitable for your needs and choose a payment method. Lastly, finish the transaction. 
Depending on the method of payment, you will receive your PlagPoints automatically within 5 minutes to 3 days.  

PlagScan allows you to create several organization users at the same time. If you have a user table in digital form, you can upload it via a table file (.csv, .xls, .xlsx, .ods from MS Excel and other spreadsheet programs).

Absolutely. PlagScan provides an Application Programming Interface (API), which allows you to integrate PlagScan's functionality into your existing system.
For example: After the student submits a document, the analysis automatically occurs in the background. When the teacher accesses the paper for grading, the annotated version would already be there. This way, possible plagiarism can be considered during the teacher's normal grading routine and no extra work is necessary.
Please have a look at our PlagScan API documentation.

Organization users can create assignments with deadlines and generate a submission code. With this code, third parties can upload their documents directly through the plagiarism portal to the user account. The organization user is then able to label the documents uploaded with a specific code to keep track of the uploads.