1. Make sure you use the right login:
- Username and password if you created an account
- Social logins (Google, Yahoo, Microsoft, Facebook)
2. If you forgot your password:
- Go here and click on Request a new password.
- You will get an email with your new password.
- Make sure to change your password into something you can remember (in your account settings).
When signing in to your PlagScan account, you will find a button saying "recharge," on the left head corner.
Select the package that is most suitable for your needs and choose a payment method. Lastly, finish the transaction.
Depending on the method of payment, you will receive your PlagPoints automatically within 5 minutes to 3 days.
Test credits are a one-time evaluation credit, designed to allow users to decide whether they want to buy the service.
You might not receive any more test credits because you might have already registered an account with a different email address or somebody else registered with your E-mail address.
Should none of these apply, please contact us at firstname.lastname@example.org
After your registration, we send a confirmation email to your email address.
Click on the confirmation link to activate your test credits.
If you have already clicked the link, please read:
You can use the function auto-refill on your billing section in your administration area to refill your credits before the end of the month or your subscription period. Our system will start the new month immediately: Your credits will be recharged and the validity of the credits will be updated automatically.
You can find all your invoices in the billing section of your account at www.plagscan.com/billing after you have logged in. Please note that this overview is only available to organization users. Single users receive their receipts by email after purchase.